Privacy Policy

QNTM ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our products.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect several types of information from and about users of our website, including:

Personal Information

Personal information may include:

Name
Email address
Phone number
Billing address
Shipping address
Payment information
Account login details

Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Pages visited
Time and date of visit
Referring website
Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

Processing and fulfilling orders
Managing customer accounts
Communicating with customers
Providing customer support
Improving our website and services
Personalizing user experience
Sending marketing communications (if you opt in)
Preventing fraud and ensuring security
Complying with legal obligations

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

Performance of a contract – to provide products or services you purchase
Legal obligations – to comply with applicable laws
Legitimate interests – to improve services and prevent fraud
Consent – for marketing communications and certain cookies

4. Sharing Your Information

We may share your information with trusted third parties that help us operate our business, including:

Payment processors
Shipping providers
Website hosting providers
Marketing platforms
Analytics services

These third parties are only allowed to process your information to perform services on our behalf and are required to protect your data.

We may also disclose information if required by law or to protect our legal rights.

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy, including:

fulfilling orders
complying with legal obligations
resolving disputes
enforcing agreements

When data is no longer required, it will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

remember user preferences
analyze website traffic
improve functionality
provide personalized advertising

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent for marketing communications

To exercise these rights, you may contact us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party sites they visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.

If we become aware that personal data from a child has been collected, we will take steps to delete it.